NIPCO Online Privacy Policy

Policy – Internet Web Privacy

This policy describes the fair information practices that govern the collection, maintenance, use, and disclosure of information on websites owned and operated by the Northwest Iowa Power Cooperative (NIPCO). All references to NIPCO in this privacy policy include NIPCO as well as NIPCO-owned or controlled subsidiaries, including but not limited to NIPCO International Foundation. Unless there is a separate privacy policy governing, this policy governs all webpages and websites owned and operated by NIPCO. Note that certain content and features of some of our websites are restricted to members-only. Unless otherwise provided, all information provided on the NIPCO websites are made available subject to this Privacy Policy. By accessing this site or any other NIPCO website, you agree, without limitation or qualification, to be bound by this Privacy Policy.

Information Collected and Stored Automatically

NIPCO automatically collects and stores anonymous information about site visitors to enable us to make the NIPCO website more useful and improve the overall quality of the visitor’s online experience. Anonymous information refers to data that cannot be tied back to a specific individual. NIPCO may collect the following anonymous information from you every time you access the NIPCO website:
1. Internet domain from which you access our website (e.g. aol.com, yourschool.edu, yourcompany.com)
2. IP address. An IP address is automatically assigned to your computer or mobile device when you surf the web. In some cases, these addresses may be individually or regionally identifiable. However, even when an IP address is identifiable, it usually takes additional effort to link a particular IP address to a specific individual. For many users, an IP address cannot be linked to a specific individual.
3. Type of browser and operating system used to access our website
4. Date and time of access
5. Pages visited
6. Address of the website (if any) from which you linked to NIPCO

Web logs may also be automatically created and used to identify visitors who seek to damage the website, use the website in unauthorized ways, or interfere with operations. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies. NIPCO does not collect any personal information about a routine visitor unless the visitor provides information to NIPCO.

Personal Information Collection and Use

You do not have to provide any personally identifiable information to visit this website; however, if you use the NIPCO website to send NIPCO an e-mail, subscribe to a newsletter or e-mail alert, ask for information, or if you provide personally identifiable information through NIPCO’s website in any other way, NIPCO collects and may maintain the information that you provide. Personally identifiable information refers to data that tells us specifically who you are (e.g. your name, address, social security number, credit card number, e-mail, electric service characteristics, dispute with NIPCO member, etc.). In the situations described above, your personally identifiable information may be shared among NIPCO staff, NIPCO members, and support services as we deem necessary. Once information reaches the correct office, it will be used in the same manner as comparable information collected in other ways. In no event will NIPCO sell, rent or lease your personally identifiable information to any
third parties.
Linking to other sites

From time to time, the NIPCO website may provide links to other websites, not owned or controlled by NIPCO, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non-NIPCO websites do not constitute or imply endorsement of NIPCO of these websites, any products or services described on these sites, or of any other material contained in them.
Security and Data Quality
1. NIPCO maintains its website and its information with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. NIPCO is committed to maintaining accurate, timely, relevant, and appropriate information about our users. No computer or mobile operating system can ever be fully protected against every possible hazard. NIPCO provides reasonable and appropriate security to protect against foreseeable hazards.
2. NIPCO requires that employees who have access to personally identifiable information from the website acknowledge in writing that they have read this privacy policy and that they are expected to follow it. Any employee who fails to comply with these rules may be subject to disciplinary action up to and including dismissal.
3. Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge or permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. There are some NIPCO websites where we have made special provisions for a more secure environment in which we can exchange information
  with you.
4. “Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. NIPCO will never request your passwords, user names, credit card information or other personally identifiable information through e-mail.
Cookie Policy

A “cookie” is an element of data that a website can send to your browser and store your preferences when you link to that website. It is not a computer program and has no ability to read data residing on your device or instruct your device to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to our site. The cookie does not extract personally identifiable information about you. In order to better understand how NIPCO uses cookies, the following descriptions below account for the different types of cookies which may be utilized on our website. First party cookies are cookies set by the website you are visiting (e.g. cookies set by NIPCO.coop).Persistent cookies are cookies which remain on your device for the period of time specified in the cookie. Persistent cookies are activated each time that you visit the website that created that particular cookie. To help serve you better, NIPCO uses persistent, first-party cookies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information helps us identify return visitors to enhance your user experience, to tailor the website to your preferences and track usage to understand what content is most useful to website visitors. You may update your “cookie” settings on your device at any time. The help function of your browser should contain instructions to allow you to set your device to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at all. If you use Internet Explorer, click here to obtain information on how to set your cookie preferences. If you use Google Chrome, click here to obtain information on how to set your cookie preferences. If you use Firefox, click here to obtain information on how to set your cookie preferences. If you use Safari, click here to obtain information on how to set your cookie preferences. Note that if you set your preferences so your device does not receive cookies, certain features of the NIPCO website cannot be provided to you, and you may not be able to take full advantage of all the NIPCO website content.
Uses and Disclosures
1. NIPCO uses its website to provide services and information to its members, employees, and members of the public.
2. General
  
  We may share information we collect on our website with companies that provide support services to us (such as auditors, web hosting providers, or call center service providers). These companies may need this information in order to perform their functions. NIPCO generally directs recipients to agree to safeguard personal information, to use it only as authorized by NIPCO, and to return it or destroy it when no longer required.
3. Legal Process
  
  NIPCO could be required to disclose personal information in response to valid legal process, such as a search warrant, subpoena, or court order. Any record keeper faces this possibility. Disclosures may also be appropriate to protect NIPCO’s legal rights or during emergencies if physical safety is believed to be at risk. NIPCO believes that these events are unlikely, but they are possible. NIPCO will take reasonable steps to limit the scope and consequences of any of these disclosures.
4. Recruiting Services
  
  Web users can search and apply online for employment opportunities with NIPCO and its member cooperatives. If you complete a job application online, provide a resume, or disclose other personal information for a recruitment activity, the NIPCO Human Resources Department will use your information in the same manner as if you applied by regular mail or in person. The information will only be used for recruiting and employment purposes. It is possible that information about you or about your application will be shared externally to verify the information, to obtain references, or for other
  employment-related purposes. When appropriate, application information will be shared with a member cooperative that advertised a vacancy. Each member cooperative has independent policies and practices for the use and disclosure of employment applications.
Subscriptions

You may voluntarily sign up to receive various NIPCO newsletters, updates or alerts, and other such communications, directly or indirectly, from NIPCO staff. By electing to receive any NIPCO communication, you understand that your information will be retained by NIPCO and may be added to our contact database. Based upon your election, NIPCO may contact you directly concerning other publications or events that may be useful to you. Note that as a recipient of any NIPCO-generated communications, you may unsubscribe from future messages via a link at the bottom of each email message or by calling
712-546-4141 to be removed from our contact list. NIPCO does not sell, rent, or otherwise share lists of subscribers to NIPCO publications, online newsstand services, or list servers.
Chat

NIPCO may sponsor chat services for member cooperatives and their employees. Information shared through a chat service may be read by subscribers to the service and may be used or re-disclosed by them. NIPCO cannot control or limit the use or disclosure of any personal information shared through a chat service.
Changes to this policy

NIPCO may change this statement from time to time; when updates are made, the privacy policy version date (located at the bottom of this policy) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this policy to see if there have been any changes that may affect you. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
Children and Privacy

NIPCO is committed to protecting the privacy needs of children and encourages parents and guardians to take an active role in their children’s online activities. NIPCO’s websites do not target and are not intended to attract children under the age of 13. NIPCO does not knowingly solicit personal information from children under the age of 13 nor send them requests for personal information.
Questions, Access, and Disputes

If you have any questions about this privacy policy, you may send an e-mail to privacyofficer@nipco.coop or send regular mail to: Privacy Officer, Northwest Iowa Power Cooperative, P. O. Box 240, Le Mars, Iowa 51031. If you want to see or correct any information that NIPCO has collected about you online, you can make a request to acatton@nipco.coop or send regular mail to: Angela Catton, Northwest Iowa Power Cooperative, P. O. Box 240, Le Mars, Iowa 51031.